1. General

These order terms apply to all music services offered by Remix Nest (hereinafter referred to as "service provider") for cheer dance and cheerleading (hereinafter referred to as "service"). By ordering the service, the customer accepts these terms.

2. Service Description

The service provider offers customized competition music for cheer dance and cheerleading performances as well as competitions. The content, style, and length of the competition music will be agreed upon in collaboration with the customer before work begins.

3. Order Process

3.1. The customer places an order by contacting via email or another channel.
3.2. When placing the order, the customer provides necessary information, such as music preferences, type of performance, duration, and any other possible requirements.
3.3. The service provider confirms the order and provides an estimated delivery time.
3.4. Work will commence once the customer has accepted the offer.

4. Prices and Payment Terms

4.1. The price of the service is based on the number of music pieces, the extent and complexity of the work. Product-specific prices are visible on the website. By ordering a specified product, the customer commits to paying the agreed price. The price may also be negotiated on a case-by-case basis.
4.2. Payment methods: Invoice
4.3. Payment terms: The order will be invoiced after delivery. The customer must provide billing information when placing the order. The customer is personally responsible for payment if the organization refuses to pay for the ordered product.
4.4. All prices include value-added tax, unless stated otherwise on the invoice.
4.5. If the customer requires the music before the delivery time stated on the website, express delivery can be arranged, for which the price is defined on the website. Express delivery is agreed upon on a case-by-case basis.

5. Delivery

5.1. The completed music will be delivered to the customer at the agreed time in digital format (e.g., MP3 or WAV file) via email or another agreed channel.
5.2. Delivery time estimates are indicative. The service provider aims to deliver the music on schedule but reserves the right to any delays.

6. Changes and Cancellations

6.1. Change requests for the music must be made in writing within 14 days of receiving the product. Additional or significant changes, such as licensing a new piece, may incur an extra charge. If no change request is submitted within 14 days of delivery, the customer is deemed to have accepted the product as is.
6.2. Order cancellation:
If the cancellation occurs before work and licensing of the pieces begin, there will be no costs to the customer.
If cancellation occurs while work is already in progress, the service provider has the right to charge compensation for the work done and costs incurred from licensing the pieces. The amount of compensation will be determined on a case-by-case basis.
6.3. Disputes and complaints will be resolved through negotiation on a case-by-case basis.

7. Intellectual Property Rights

7.1. The customer is entitled to use the music for cheer dance and cheerleading practices, performances, and competitions. Any commercial or broader use must be agreed upon separately.
7.2. The music is licensed for practice, performance, and competition use, unless otherwise agreed. The validity and terms of the license can be found on the licensing receipt.
7.3. The music may be copied and shared with the customer's team for practice use up to a maximum of 40 copies.
7.4. The customer is responsible for any use of unlicensed material at their own risk.
7.5. The service provider has the right to use examples of their work in their own marketing or presentations.